|
Overview
 Our training modules
ROLES & RESPONSIBILITIES OF MANAGERS
1. MANAGER: to contribute as a member of the management team
2. FOCUS: target my priorities and improve my personal effectiveness
TEAM WORK
3. Leadership: influence my team and my colleagues
4. Communication: understand the team dynamics and interpersonal relationships
CONTRIBUTION OF MY SECTOR - MY TEAM
5. POC: organize my department and measure its effectiveness
6. Team performance: capitalize on the strengths and capture growth opportunities
RESULTS OF MY DEPARTMENT
7. Problem solving: analyze - react - act - prevent!
8. Continuous improvement: change processes and change your mindset!
CHANGES AND THE FUTURE OF MY DEPARTMENT
9. Our future: plan, organize and measure the growth of my department
10. Change Management: support the evolution of my team
 Back
Current context
In the last 10 years, worldwide economy and social structures underwent important changes and fluctuations. The emergence of countries, such as China and India, has caused major transformations in the competitiveness of North-American organizations.
These organizations must adjust their methods and mindset to face an increasing competition from corporations having a low cost operation. Furthermore, the combination of evolving technologies and low labor costs in emergent economies keeps forcing organizations to innovate and improve their competitiveness.
For managers, these issues occur and result in important challenges:
- Manpower reductions;
- Productivity increases are required;
- Rigorous budgeting or budgetary cuts;
- Changes in priorities or the accumulation of many priorities;
- Low moral of their team;
- Increases of the level of service or delivery of products as well as their improvement;
- Implementation of new services with tight timelines;
- Opportunities of improving their department with limited resources;
With such issues, managing daily operations while coordinating various changes in their department becomes increasingly difficult.
Our program aims at:
- Developing the reflexes of managers in order to overcome these challenges and to capture growth opportunities.
- Facilitating their daily operations and allowing their team to reach expected results.
Back
Program designed for your company
We adjust the program strategy according to your needs as well as your organizational expectations and results. This program can also be modified by adding or switching various training modules in order to meet the specific needs of your managers. ( for example: Lead effectively a meeting, Make a presentation: be dynamic!, Write efficient reports, etc)
Back
Our methodology
1. Expectations and assessment of reflexes
During the program, we make sure that participants develop their reflexes according to their needs. An appraisal tool will allow them to measure their level of effectiveness in various management competencies. This tool is designed to:
- Identify the strengths on which to capitalize;
- Target the areas of improvement as well as opportunities to develop their potential.
This appraisal will also be used to help managers measure their progress as well as the impact created by their development.
2. Training
Each training module is designed with a practical approach; the managers in their daily operations can use each technique and each tool. The learning activities are also designed so that the participants will experiment situations similar to their reality. We focus on having people experiment and practice the various tools and techniques to demonstrate the importance of integrating those in their daily tasks as well as show their value.
3. Coaching and Integration of reflexes
The training alone does not guarantee the integration of reflexes. We believe that managers must practice in their work environment and test these tools and techniques, thus, acknowledging their value. We call this: “Integration assignments”. These assignments also allow the participants to validate their understanding and request some help if needed.
We also rely on the immediate supervisors of the people attending this program to carry out follow-up activities and act as coaches. Those activities are critical to help these participants acquire and develop their reflexes as well as motivate them in their progress.
4. Integration assignments: results for the organization
Beyond the progress of their reflexes, we believe that managers trained in this program will bring added value to the organization. Those assignments will be carried out with specific objectives to improve or solve actual problems, thus, having a positive impact on results within their team and within their department.
Back
Our tools
We use simple tools and proven techniques. These tools are also adaptable to the work environment as to the managers’ needs.
Our training approach allows us to train with your own organizational tools; we then adjust the content and focus on eliminating the difficulties encountered by managers. Furthermore, we are able to improve standardization of your practices among your management team.
Back
Our consultants
Pierre Boucher and Isabelle Le Ber
Back
Fees
The program is customized according to your needs; the fees are established on a daily rate.
It is with great pleasure that we can prepare a proposal as well as carry out a presentation with your organization. You can reach us at (418) 479-5757
Back
Contact us
To obtain further information, feel free to contact us.
Back
 |
This program is designed in partnership
|
 |
|
